Refund Policy

Refund Policy

Effective Date: 1/7/25

At The Fortivue, we sell digital e-books that are delivered instantly via email. Due to the nature of digital products, all sales are final.

1. No Refunds

  • We do not offer refunds, returns, or exchanges for any digital e-book purchased.
  • Once the order is confirmed and the product is delivered, the transaction is considered complete.

2. Incorrect Purchase

  • Please review your order carefully before making payment.
  • If you accidentally purchased the wrong product, we cannot issue a refund or exchange.

3. Non-Delivery

  • In rare cases where you do not receive your e-book due to technical issues, please contact us within 48 hours of purchase at [your email address] with proof of payment.
  • We will ensure the product is resent to you promptly.

4. Exceptions

Refunds may be issued only if:

  • Duplicate payment was made due to a technical error

The product was not delivered, and we are unable to resolve the issue

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